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Skyriver’s IT/Network Management service provides complete outsourced IT support, allowing your company to concentrate on its core business while still enjoying the benefits of enterprise caliber data center and network infrastructure support.
The Skyriver Advantage
Superior Support Staff
The Skyriver IT and Network Management services are provided by our Professional Services Group, a trained and dedicated staff with the experience and certifications to handle the most demanding high level needs or to supplement the skill sets of your internal IT staff. Our goal is to round out your team and provide process, implementation and documentation services to support your entire IT infrastructure.
Range of Services
Skyriver Professional Services Group is the perfect choice for the companies with a progressive view for quality computer care, IT help and support, network management and maintenance. In addition to performing day-to-day network management we offer diagnosis, repair and replacement of network equipment and systems through weekly and monthly maintenance contracts, and handling of emergency call-outs.
Five Step Process
We follow a proven five-step plan and extensive safe harbor guidelines to enable your IT department to exceed your expectations.
Skyriver conducts an in-depth technology audit and data-gathering process to provide an inside look at the existing resources such as computing environment, network architecture and technology-related issues..
Analysis and research from the assessment phase is summarized and presented in a detailed set of recommendations for a custom-designed network management solution that best fits each respective business – large or small. Recommendations include a plan, a network map, clear objectives and a prioritized list of action items.
Skyriver is capable of handling all aspects of the plan and action items, including design, strategic planning, consulting, project management, procurement, implementation, testing, training and documentation.
Skyriver provides several service offerings for remote monitoring and performance management that continuously track and measure your network performance, application performance and security around the clock.
A professional approach to systems maintenance and support, Skyriver helps reduce technology costs by managing each customer’s internal systems efficiently. Professional Service Group offers a variety of preventive care and support plans that will help you enhance system stability and reduce emergency calls, through regular maintenance and support.
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