Do you worry about network outages? Failed communications with your valued customers? Loosing sales? If you’re one of the unlucky companies that have been severely impacted by a network outages, then you’re ahead of others when it comes to determining the business impact, revenue impact and customer relationship harm from outages. You also know first-hand that the impact can be gruesome, and the recovery painful. All too often companies lack business continuity plans until it’s too late. After all, perfectionism is unattainable. If you acknowledge this basic truism, then it’s time to sharpen your pencil and get to work on your redundancy planning.
Full redundancy for integral business operations is your first priority. For most businesses, a redundant Internet connection is your starting point. Broadband connectivity is your lifeline to your customers, your brand, your operations, your data, and your revenue, especially if your business is based on e-commerce. We all know there are many reliable broadband connections available to businesses such as T1s, DS3s, fiber and fixed wireless. But few recognize that all of these, except for fixed wireless are delivered via a single path and a single entry point. Since cable and phone lines all share the same trenches or phone company facilities, if one line goes down, chances are they all will go down. For full broadband redundancy, you need reliable broadband connections that are delivered to you via diverse providers as well as diverse paths, such as wired and fixed wireless.
Next deliverable for true broadband redundancy is the implementation of failover and load balancing protocols. Multi-WAN routers have the ability to re-route your inbound and outbound data traffic in case of failure. By setting up your failover procedures in advance, you can avoid downtime since your failover procedures will automatically re-route traffic to another healthy connection. Load balancing is a technology that distributes network traffic, both inbound and outbound, over multiple active WAN links. Through load balancing, companies can also maximize their day to day bandwidth utilization of both broadband connections.
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