Broadband Network Upgrades Move Customer Service To New Level.
(San Diego, CA, May 28, 2013) Skyriver, a leading Internet service provider
for Southern California, recently launched a new integrated network operations platform, which represents the latest advancements in broadband monitoring and analysis, and will move customer service to new levels.
"As broadband use continues to grow exponentially, with increasingly more businesses moving to cloud computing and other real-time applications, it's paramount for our engineering and operations teams to have the most comprehensive and insightful analytical tools available", said Saeed Khorami, CEO and President of Skyriver.
The new platform, which Skyriver customized to meet very specific and stringent criteria, enables Skyriver to better predict broadband use on both an aggregate and an individual customer level. "So often IT managers don't have timely visibility into their company's broadband usage. Via our competitive research, we learned that many IT managers wished that their business broadband provider
would have been proactive in alerting them when their usage approached capacity so that additional bandwidth could have been added before it impeded employee productivity. With our new tools, we'll be able to do just that. Since our network is designed for agility and performance, our service quickly and easily scales to just the amount of bandwidth our customers need", said Jenny Bourbiel, Vice President of Marketing.
About Skyriver Communications - www.skyriver.net
Skyriver Communications is a highly specialized engineering and knowledge-driven broadband provider. Headquartered in San Diego, CA, Skyriver is one of the first and largest independent fixed wireless Internet service providers. The business class broadband service, offering robust bandwidth up to GigE, is designed for maximum efficiency, scalability, agility and dependability for businesses that rely on broadband for their business success. Skyriver provides primary and redundant broadband business services, in addition to temporary Event Bandwidth, to thousands of businesses in San Diego, Los Angeles, Orange County, Riverside, San Bernardino, Oxnard, Ventura, Palm Springs and Palm Desert communities.