Welcome to Skyriver Business Broadband
We're so glad you've chosen us.
Thank you for choosing Skyriver as your business broadband Internet Service Provider
. We'd like to officially welcome you and to provide you with some important information regarding our care and service for you. As a valued Skyriver customer, you'll have quick, easy access to our knowledgeable and responsive Care Team Members.
Broadband Business Internet Service Inquiries (24/7)
Customer Care and Technical Support 858-812-5280 Ext 2
Billing Inquiries (8 am - 5 pm PST, Mon - Fri)
Customer Billing Department 858-812-9307
Speed Upgrades and Changes (8 am - 5 pm PST, Mon - Fri)
Sales 858-812-5280 Ext 1
Starting your new broadband service.
Your IP addresses
During your broadband service installation, our Field Engineer will note your IP addresses on an orange hangtag that is placed in your data room at the point of demarcation (DEMARC). You may want to make a note of your IP addresses and keep them handy for any of your IT folks who may require the information. Of course, anytime you contact us, we have this information readily available.
Your Skyriver business Internet service bills
Your business broadband service billing period begins on the day your broadband Internet service is installed and is due COD to our Field Engineer at the time of installation. Future bills will be sent monthly, 25 days prior to the start of your service period. Payment is due at the start of each of your billing periods. For example, if your service is installed on the 5th of the month, your next payment will be due prior to the 5th of the following month.
All billing notices are emailed automatically to your company's billing contact from . And if you ever have any questions regarding your bill, you can simply email us at , or call us 858-812-9307, 8 am - 5 pm PST, Mon - Fri.
Automatic payment with credit card
For easy payment via monthly credit card debit, please download the Automatic Bill Payment Authorization form
. After you have completed all the information and signed the form, please fax to Skyriver at 858-812-9337, or email directly to . Your automatic payment will begin with the next billing invoice you receive.
Need more bandwidth? Just call us.
With Skyriver broadband Internet service, it's easy and fast to upgrade your broadband service as your business needs change. In most cases, we can upgrade your service the very same day. We can also provide you with broadband usage reports to help you determine just the right amount for your specific needs. For information and pricing on changes to your broadband service, please contact our sales team at 858-812-5280 Ext 1
, during business days between 8 am - 5 pm PST.